Privacy Policy

Information We Collect

• Information you give us: your name, email address, phone number, company name, and any message you send through our contact form, website chat, email, phone, or text message.
• Information collected automatically: basic technical information such as your browser type, device, pages visited, and general location (city/region), collected through cookies and similar tools.

How We Use Your Information

• To respond to your inquiries and requests for consultations or quotes
• To schedule calls, shoots, and meetings, and to provide our services
• To send project updates, appointment reminders, and other messages you have agreed to receive
• To improve our website and services
• To comply with legal obligations

We do not sell your personal information.

Cookies and Analytics

Our website and chat tool may use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use the site. You can block or delete cookies in your browser settings; some features (like chat) may not work properly if you do.

How We Share Information

We share information only with service providers who help us run our business (for example, website hosting, our customer messaging and scheduling platform, and email providers), and only as needed to provide services to you, or when required by law. These providers are not allowed to use your information for their own marketing.

Text Messaging (SMS)

If you provide your mobile number and agree to receive text messages from Providence Media Group, we will use your number to send messages related to your inquiry, scheduling, appointment reminders, and project updates.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out at any time. Reply HELP for help.
• Consent to receive text messages is not a condition of purchase.

SMS Terms & Conditions

• Program: Providence Media Group customer care and project messages (inquiry replies, scheduling, appointment reminders, and project updates).
• How you opt in: by checking the SMS consent box on our website form, by texting us first, or by giving us verbal or written permission to text you.
• Message frequency varies. Message and data rates may apply.
• Opt out: reply STOP to any message to stop receiving texts. You will receive one confirmation message and no further texts unless you opt in again.
• Help: reply HELP to any message, or contact us at info@providencemg.com or +1 (817) 207-4988.
• Carriers are not liable for delayed or undelivered messages.
• Your information is handled as described in this Privacy Policy.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your information and keep it only as long as needed for the purposes described here.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing info@providencemg.com. You can opt out of text messages at any time by replying STOP.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact Us

Providence Media Group

Dallas/Fort Worth, Texas

Email: info@providencemg.com

Phone: +1 (817) 207-4988